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Be Prepared Education LLC

CREDMINDER Privacy Policy

Last Updated: October 20, 2026 Version: 5.1

This policy explains how Be Prepared Education LLC ("we", "us" or "our") collects, uses and shares information when you use CredMinder. CredMinder helps you store and keep track of licenses, certifications and other credentials that expire. This policy covers:

Together these are the "Service". By using the Service, you agree to the use of your information as this policy describes.

We do not sell your personal information.

1. Information We Collect

Account information. Your email address, your name, and how you sign in: with a password, or with Google or Apple. If you sign in with Google or Apple, we receive the profile details that service shares with us, such as your name and email address. If you hide your email address with Sign in with Apple, we receive Apple's relay address instead. We never receive your Google or Apple password.

Your credentials. What you enter for each credential, such as its title, number, expiration date and notes; the photos and documents you attach; and your reminder settings. If you log continuing education, we also store each entry's details, such as its title, date, hours and category; the organizations and renewal cycles you track it against; and the certificates you attach, as photos or documents. We keep and protect these as we do your credentials.

Subscription information. Your plan, and the record of your purchases and renewals. Apple, Google or Stripe handles your payment details. We never see or store your card number.

Usage and device information. How you use the apps and our websites, such as the screens and features you use; your device, browser and operating system; device identifiers; crash reports; and your approximate location, worked out from your IP address.

How you found us. Whether you came to us after one of our ads, and how you first arrived, such as the site or campaign that referred you (see Section 8).

Messages you send us. If you use our support form or email us, we receive your name, your email address and what you write.

Technical logs. Our hosting and cloud providers record information about requests to the Service, such as your IP address, your browser and the pages you request.

What we do not collect. We never receive biometric data. If you turn on biometric lock, your device checks your face or fingerprint and tells the app only whether it matched. We do not collect your precise location or your contacts.

You need to give us some account information, such as your email address, to create an account. What you store about your credentials is up to you.

2. How We Use Information

We use information to:

  • Provide the Service: run your account, store your credentials and show them on your devices, export them when you ask, and give you your plan's features.
  • Send you email (see Section 3).
  • Answer your support requests, and keep a record of what was asked and answered.
  • Understand and improve the Service: learn which features are used, and find and correct errors.
  • Measure our marketing: learn which of our ads and campaigns bring people to CredMinder.
  • Keep the Service secure: check that requests come from our genuine apps and websites, and prevent abuse.
  • Meet legal obligations, such as honoring an email opt-out and keeping accounting records.

We do not use what your credentials contain for advertising, marketing or analytics. CredMinder shows no ads, and we do not track you across other companies' apps or websites.

3. Email

We use your email address to send you:

  • messages about your account and the Service, such as confirming your email address or resetting your password;
  • reminders about credentials that are about to expire, if you choose to receive them;
  • marketing email about our products. You can opt out of these at any time.

To stop marketing email, use our email preferences page at https://www.bepreparededu.com/preferences, or contact us. You can turn reminders off at any time in CredMinder.

4. Who Receives Your Information

We share information only with these companies, which run parts of the Service for us, and in the cases at the end of this section:

  • Google runs our sign-in, database, file storage and server functions (Firebase and Google Cloud). It also provides analytics and crash reports for the apps, Google Analytics for our websites, checks that requests come from our genuine apps and websites, Google Sign-In, and Android billing through Google Play.
  • Apple provides App Store billing on iOS and Sign in with Apple, and tells us whether an iOS install came from one of our Apple Ads.
  • RevenueCat manages subscriptions and purchases on every platform, and collects Apple Ads attribution for us on iOS. RevenueCat also holds email addresses, and for some accounts names and device tokens, that earlier versions of our app sent to it.
  • Stripe takes payment for subscriptions bought on the web, through RevenueCat's web billing. Stripe may offer you its Link service, which saves payment details for reuse.
  • Amazon Web Services delivers images and fonts for RevenueCat's web payment screen.
  • Brevo sends our email, keeps track of your email preferences, and passes support requests to our mailbox. Our emails contain a tiny image and links that pass through Brevo, so we can count how many people open each email and click its links. We see only the totals, not who opened or clicked.
  • Microsoft hosts our mailboxes (Microsoft 365), which receive the support requests and email you send us.
  • Vercel hosts our website and web app.

We may also disclose information when the law requires it, or when we believe in good faith that it is needed to protect our rights, prevent wrongdoing, or protect someone's safety. If our business is merged, acquired or sold, your information may transfer with it, and we will tell you before it becomes subject to a different privacy policy.

5. How Long We Keep Information

  • Your account and credentials are kept while your account exists. You can delete any credential at any time.
  • Usage and crash data are kept for the retention periods set in Google's analytics and crash-reporting services.
  • Purchase records are kept by RevenueCat, and by us as accounting records.
  • Email preference records, including any opt-out, are kept so that we keep honoring your choice, even after your account is deleted. They include your email address.
  • Support requests are kept until you ask us to delete them, or until your account is deleted if you sent them from your account's email address.
  • Technical logs are kept for a limited time.

Deleting your account

You can delete your account at any time in the app or the web app, under Settings > Delete Account. If you cannot sign in, contact us or visit https://www.bepreparededu.com/legal/credminder/delete-account. We complete requests within 30 days. Deletion is permanent and cannot be undone.

Deleting your account removes your sign-in account, your credentials and their attachments, any continuing education records and their certificates, the name and email address on your profile, your plan records, and your contact record with our email provider. It also removes support requests you sent from your account's email address.

These records remain:

  • a marker that an account existed and was deleted. It holds no name or email address;
  • our internal log of events on accounts, such as when an account was created or deleted, when a support request arrived, and when email preferences changed;
  • our order records, kept for accounting;
  • your purchase records at RevenueCat. Ask, and we will remove them by hand after checking that they belong to you alone;
  • your email preference record, if you have one, so that an opt-out keeps working;
  • copies of your support emails in our mailbox, and support requests you sent from another address. Ask, and we will remove them;
  • usage and crash data held by Google, until its retention period ends.

6. Your Choices and Rights

Wherever you live, you can:

  • see your account details and credentials in the app;
  • correct your information, in the app or by asking us;
  • export a credential as a PDF;
  • delete a credential, or your whole account (Section 5);
  • opt out of marketing email (Section 3);
  • turn reminders and biometric lock on or off in the app.

To use any of your rights, contact us.

California residents have the right to know the categories and specific pieces of personal information we collect about them, and to have it deleted or corrected. We do not sell personal information or share it for cross-context behavioral advertising, and we will not discriminate against you for using your rights. The credentials you store may include sensitive personal information, such as license or ID numbers. We use it only to provide the Service. We will verify your identity and respond within 45 days. You may use an authorized agent.

If you are in the European Economic Area or the United Kingdom, you also have the right to receive a copy of your information, to restrict or object to how we use it, to withdraw any consent you gave, and to complain to your local data protection authority. Be Prepared Education LLC is the controller of your information. We rely on our contract with you; on our legitimate interests in running, securing and improving the Service and measuring our marketing; on legal obligations; and on your consent where we ask for it. We will respond within 30 days.

7. Security

We protect your information with encrypted connections, security rules that stop other users from seeing your data, and checks that requests come from our genuine apps and websites. No system is perfectly secure, so we cannot guarantee that your information will never be accessed without permission.

8. Cookies

The mobile apps do not use cookies. Our website and web app use:

  • essential cookies, which keep you signed in to the web app;
  • analytics cookies set by Google Analytics, which show us how visitors use our websites;
  • a cookie of our own on our website, which records how you first arrived, such as the site or campaign that referred you, so that we can measure our marketing.

We do not use advertising cookies. You can block or delete cookies in your browser, but the web app needs its essential cookies to sign you in. Our website and web app do not respond to Do Not Track signals.

9. Children

CredMinder is for adults. It is not directed at children under 13, or under 16 in the European Economic Area, and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will delete it.

10. Where Information Is Processed

We are based in the United States. Our service providers process information in the United States, and some also process it in other countries. Data protection law in the United States may differ from the law where you live.

11. Other Websites

The Service links to websites we do not run, such as those of the companies named in Section 4. Their own privacy policies apply there.

12. Changes to This Privacy Policy

We may update this policy. When we make a material change, we will update the "Last Updated" date above and tell you by email or with a prominent notice in the app. If you keep using the Service after a change, the updated policy applies to you.

13. Contact Us

For questions, requests or concerns about your privacy:

This Privacy Policy is effective as of October 20, 2026 and applies to all users of CredMinder on iOS, Android and the web.